JAMF Server Upgrade process

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Upgrading JSS Upgrading the JAMF Software Server (JSS) involves the following steps: 1. Prepare to upgrade. 2. Run the JSS Installer. 3. Finalize the upgrade and revert server settings. Note: The JSS Installer cannot be used to upgrade the JSS v8.1 or earlier. Prepare the JSS Installer Download the JSS Installer from JAMF Nation. 1. Connect to JAMF Nation 2. Go to My Assets. 3. Show Alternative Download (Click for Which OS want to download default for mac available.) 4. Down load the file in the server. (Both main server and DMZ if using DMZ) Note- If upgrading from version 9 to 10.5 first need to upgrade to 10.0 then 10.5. Step 1: Prepare to Upgrade Ensure the following: • You are logged in as a local administrator, not as a domain administrator. • Apache Tomcat is stopped. Tom Cat Start using command line On Mac Stop--sudo launchctl unload /Library/LaunchDaemons/com.jamfsoftware.tomcat.plist Start-- sudo launchctl load /Library/LaunchDaemons/com.jamfsoftware.tomcat.plist Note- Root Account should be enable. On Windows: Logged in as the built-in Administrator Net stop Tomcat8 Net start Tomcat8 Step 2: Prepare for data base back up. Creating a Database Backup 1. Open the JSS Database Utility. Note: If the User Account Control settings are enabled, you must be logged in as the built-in Administrator. 2. If the JSS Database Utility is unable to locate the MySQL binary, you are prompted to enter the path. Click Continue and enter the full path to the binary. 3. If the Database Connection Setup pane appears, configure the settings to match your database configuration and click Apply Settings. 4. Click Save Backup Now. 5. Restoring Database Backups If you need to revert to an earlier version of your database, you can restore a database backup. 1. Open the JSS Database Utility. Note: If the User Account Control settings are enabled, you must be logged in as the built-in Administrator. 2. If the JSS Database Utility is unable to locate the MySQL binary, you are prompted to enter the path. Click Continue and enter the location of the binary. 3. If the Database Connection Setup pane appears, edit the settings to match your database configuration and click Apply Settings. 4. Click Restore Backup Now. Note- Important: If an upgrade fails, do not click OK. Contact JAMF Software Support immediately. Step 3: Fulfill Java requirement Below java required if upgrading to 10.5 JDK 1.8 JRE 1.8 JCE 1.8 Latest Version JRE need to download and paste in java security folder. For windows C/Program files/Java/jre/lib/security Step 4: Upgradation Performer upgradation on both server DMZ and main server. After upgradation both server paste jamf link on the browser and complete login process. (Don’t restart tomcat before login) Restart the tomcat if tomcat not restart then follow below steps. 1. Navigate to your %TOMCAT_HOME%\bin directory (for example, C:\Program Files\Apache Tomcat\Tomcat7\bin) and double-click tomcat7w.exe. 2. Click the Java tab, select the check box next to Use default and then click OK. 3. Start the Apache Tomcat service. The service should start without issue. Step 5: 1.Check self service with in network and out side of network. 2.Enroll IOS and mac device within network and out side of network. 3.Access Jamf URL within network and out side of network. 4.Mount distribution point through jamf admin

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